Multiple Choice Assessment

Name *

First Name

Last Name

1. Which of the following is used for temporary storage of program data that is cleared when the computer is turned off? *

CPU

SSD

Hard drive

System memory

2. Which of the following methods of patching allows for vendor specific controlled updates, reduced user interaction, and increased security of the operating system or application? *

Upgrading on a periodic basis

Frequent patching

Automatic updates

Patching scheduled daily

3. Which of the following security threats would the use of cable locks reduce? *

Shoulder surfing

Phishing

Hardware theft

Dumpster diving

4. Which of the following is why password complexity is a best practice? *

It makes passwords harder to crack.

It encourages users to write down passwords so they are not forgotten.

It forces users to develop typing skills.

It discourages users from using the same password with different accounts.

5. A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of. the email and appears to be a string of random characters. Which of the following is the BEST course of action? *

Forward the email to a friend to ask for advice.

Reply to the sender asking for confirmation that it is safe to open.

Delete the email without clicking the link.

Click the link because malware protection software is installed on the computer.

6. Which of the following components serves as temporary storage for computer operations? *

System board

Central processing unit

Random access memory

Expansion card

7. The extension .rtf is an example of which of the following file types? *

Document

Executable

Audio

Spreadsheet

8. Which of the following is a common way to prevent physical theft of a laptop or workstation? *

Shred any sensitive information prior to disposal.

Avoid storing passwords near the computer.

Practice good awareness skills when entering passwords/PINs.

Cable and lock device securely attached to a solid object.

9. After installing a new software application, a user notices that the application launches in demo mode. Which of the following needs to be done to fully activate the software package? *

Enter a product or license key

Contact the vendor support

Reinstall the software application

Complete the software installation

10. A user's laptop hard drive contains sensitive information. The user often plugs the laptop into the corporate network. A sensitive file from the laptop has been found on another user's laptop. How could the user have prevented this breach? *

Disable file and print sharing on the laptop.

Delete unused drives from the network.

Remove shared keys from the key ring.

Set the read-only attribute on the files.

11. A user's government identification number, birth date, and current address are considered which of the following? *

IMAP

HTTP

PII

HTTPS

12. Which of the following is a function of a CPU? *

Encrypts data for remote transmission

Performs data computation

Supplies electricity to components

Provides storage location for files

13. When trying to activate the operating system, a user receives a notice that the software is not genuine. Which of the following security threats has occurred? *

Social engineering

Phishing

Virus attack

License theft

14. A user is configuring a SOHO wireless router. The user should change the router's default administrator password for which of the following reasons? *

To prevent improper data transmission encryption

To prevent unauthorized configuration changes

To prevent social engineering attacks

To increase wireless signal strength

15. A user wants to purchase a CAD application that requires 8GB of RAM to operate. Which of the following operating system types is required? *

8-bit

16-bit

32-bit

64-bit

16. Several users want to share a common folder with high availability. Which of the following devices is BEST to use for this requirement? *

Large USB flash drive connected to a PC

Medium capacity SATA hard drive

Network attached storage appliance

Firewall with security management

17. Which of the following is the component responsible for interconnectivity of internal system devices? *

System case

Power supply

Motherboard

Expansion card

18. Which of the following software types protects a desktop from malicious attacks? *

Backup

Antivirus

Diagnostic

Screensaver

19. Which of the following internal computer components is used to connect video, audio, and network cards? *

CPU

Motherboard

Hard drive

Modem

20. Which of the following is MOST important to ensure a computer temperature is maintained within normal limits? *

Maintaining constant power output

Ensuring sufficient airflow

Keeping the case open

Turning the wireless off when not needed

21. An employee is using a desk phone that is connected only via a network cable. Which of the following technologies is the phone using? *

LTE

GSM

VoIP

CDMA

22. Which of the following file types is used to consolidate a group of files? *

.rtf

.m3u

.avi

.rar

23. Which of the following permissions is required to run a .bat file? *

Delete

Execute

Write

Modify

24. After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician need to adjust to resolve this issue? *

Color depth

Orientation

DPI settings

Resolution

25. Which of the following connector types can be used by both mice and keyboards? [SELECT TWO] *

Thunderbolt

eSATA

USB

PS/2

Firewire

26. Which of the following will allow the easiest and fastest way to share a single file between two modern smartphones without joining the same WiFi network? *

Micro SD card

Bluetooth

USB connection

Infrared

27. The end user has 16GB of RAM installed on a computer system. Which of the following describes why the OS only uses a maximum of 4GB of RAM? *

The computer has corrupted RAM

The computer has a defective motherboard

The computer has a virus

The operating system is 32-bit

28. A technician just installed a new computer. Which of the following is the BEST way to manage the cables? *

Line the cables up neatly and wrap them together with cable ties

Leave the cables loose to prevent interference between wires.

Nail the cables to the wall

Tuck the cables neatly underneath the carpet

29. A user wants to run a major update on a laptop. Which of the following should be considered before running any major updates? *

Restore folders from back up

Change administrator account password

Back up important folders

Print all personal documents

30. Which of the following allows for the FASTEST printer connections? *

Bluetooth

USB

Parallel

Serial

31. A user needs to establish an initial password for an email account. Which of the following is the BEST example of a complex password? *

01#iWant!2686612338

iWanttobeaCosmonau#

01c234n56789v9876x21

012iWanttobe210

32. A user has finished browsing the Internet on a public hotel workstation. Which of the following steps should be taken to BEST secure PII? *

Log out of the guest account and reboot

Update the browsers, extensions and plugins

Run a virus scan on the workstation

Clear the browser cache, cookies and history